Payment Operations Project Coordinator

Payment Operations Project Coordinator

Our team supports a leading client in the technology sector by partnering closely with their Social Responsibility department to advance community-focused initiatives. We manage operational processes that facilitate the distribution of cash grants to nonprofit organizations, helping fund a wide range of meaningful causes. Through this work, the team plays a vital role in enabling the client's broader mission to drive positive social impact at scale.

Responsibilities of the Project Coordinator include:

1. Oversight of program calendars and meeting deliverables, as well as updates master deliverables list.
2. Document management and work with Program Managers to establish standards for use by staff and approved partners.
3. Payment process: manage payment process across breadth of regional needs.
4. Respond to Engagement Support queries: address questions from stakeholders both internally and externally on status of payments.
5. Conference & Sponsorship Management: oversee conference sponsorships, engagements, and volunteer coordination.
6. Shared mailbox management: maintain and manage external email aliases ensuring timely communication and proper routing of inquiries and information.
7. Support Data Reporting: analyze key performance and financial metrics to support operational planning.
8. Event support: support workshops and event logistics across the Team.
9. Coordinating the internal decision on small funding sponsorships and external workshop requests.
10. Collaborate globally and with regional leads to set objectives and implement and lead effective process improvements.
11. Assist program managers in the development of various outreach programs, which includes coordination of event logistics, scheduling, preparing documentation, tracking, and reporting.

Basic Qualifications:

• Minimum of 1 year of program or project management or coordination experience, or minimum of 1 year of experience in operations or customer service

Preferred qualifications:

• Bachelor's degree
• Experience in payment processing and/or contract management
• Experience with handling community programs, marketing programs or events
• Experience with Salesforce
• Experience working with ticketing systems, CRMs, or case management software.

Professional Skills Requirements:

• Strong communication skills, written and verbal
• Strong analytical skills to understand SLA and KPI reporting
• Ability to work in a fast-paced environment showing adaptability ability to prioritize

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 02/13/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.