View All Jobs 30064
Customer Service Generalist
Coordinate customer appointments and schedules to optimize technician dispatch and service operations
Hollymead, Virginia, United States
Junior
$16
USD / hour
22 hours agoBe an early applicant
AtWork
A staffing agency specializing in temporary, temp-to-hire, and direct hire placements across various industries.
1 Similar Job at AtWork
Customer Service Generalist
AtWork is seeking a Customer Service Generalist with customer service skills, able to coordinate efficient schedules, and excel in a fast-paced environment.
Job Responsibilities:
- Utilizing strong problem-solving skills to efficiently address and resolve complex customer issues in a prompt manner.
- Make outbound calls to reach the targeted number of scheduled appointments and memberships necessary for successful service operations.
- Ensure the customer database is consistently accurate and up to date.
- Prioritize calls to effectively support technician schedules and operational requirements.
- Perform administrative tasks to support the overall efficiency of the operation.
- Perform additional duties as assigned.
Requirements/Qualifications:
- Minimum of 2 years prior experience preferred.
- Strong verbal and written communication skills.
- Basic computer skills.
- Strong problem-solving skills.
Work days and times may vary.
Job Type: Full Time
Pay: $16.00/hr
Customer Service Generalist
Hollymead, Virginia, United States
$16
USD / hour
Customer Success
About AtWork
A staffing agency specializing in temporary, temp-to-hire, and direct hire placements across various industries.