Call Center Customer Service Representative

Call Center Customer Service Representative

Location: Appleton, WI

Employment Type: Full time and Part time

Schedule: Weekdays & every other weekend required

Hours: 2:00 pm 10:00 pm OR 3:00 pm 11:00 pm

What you will be doing:

• Provide professional customer service by phone and in person
• Handle inquiries, resolve issues, and maintain customer satisfaction
• Perform administrative tasks and basic data entry
• Work independently and take initiative when needed
• Support team operations and help create a positive environment

What you need:

• Typing test: 30-35 WPM
• Strong computer and interpersonal skills
• Call center experience preferred
• Able to sit and focus for full 8-hour shifts
• Reliable attendance is critical
• Positive attitude and desire to learn
• Professional and pleasant telephone voice
• Some admin/leadership experience is a plus
• Must be a self-starter able to work with limited supervision

Why work with us:

• Weekly pay
• Supportive, team-first culture
• Long-term opportunity with room for growth
• Flexible scheduling
• Raises and performance reviews every 6 months (pay raise opportunities)
• Incentive pay available based on attendance and performance
• Bonus: Bilingual in Spanish? Receive an additional $2/hr!

Apply now at atwork.com/appleton and a recruiter will reach out with next steps!