National Sales Coordinator

Job Title

Essential Job Functions:

Support to the National Account Managers and provide exceptional customer service to client base. Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business. Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customers equipment for RFPs. Compile bid documents for RFPs. Work with the legal team to obtain COIs for customers. Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel. Manage current client portfolios by entering and maintaining client information in the web-based computer application. Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters. Responsible for coordinating National Accounts contract rollouts. Responsible for daily communication with member of the ThyssenKrupp field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel. Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation. Other duties as assigned.

Who We Are Looking For Education and Experience

High school diploma or GED is required. Bachelors degree or equivalent hours of college-level coursework plus professional experience is preferred. 2-4 years experience with customer service, sales and office administration necessary. CRM systems experience. Strong customer service focus. Excellent communication skills, both written and verbal. A cultivated attention to detail. Strong computer skills. Strong Microsoft Excel and PowerPoint abilities. Background in facilitating large scale projects involving a multitude of people and documentation. Experience with facilities management.

What We Offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, and vision coverage. Flexible spending accounts (FSA). Health savings account (HSA). Supplemental medical plans. Company-paid short- and long-term disability insurance. Company-paid basic life insurance and ADandD. Optional life and ADandD coverage. Optional spouse and dependent life insurance. Identity theft monitoring. Pet insurance. Company-paid Employee Assistance Program (EAP). Tuition reimbursement. 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year. 11 paid holidays each calendar year (10 fixed, 1 floating). Paid sick leave, per company policy. Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.