Part - time Customer Service Admin

Part-Time Customer Service Admin

We are seeking a dedicated Part-Time Customer Service Admin to join our team. In this role, you will reach out to customers, assist with scheduling, and perform note-taking, along with other assigned duties. You will also be responsible for entering BGE Work Order Information into our proprietary CRM system and updating customers on work orders and the status of requests.

Responsibilities:

• Reach out to customers and assist with scheduling.
• Perform note-taking and other duties as assigned.
• Enter BGE Work Order Information into the proprietary CRM system.
• Update customers on work orders and status of requests.

Essential Skills:

• 3-5 years of administrative/customer service experience.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong customer service skills.
• Data entry and order entry capabilities.

Additional Skills & Qualifications:

• Ability to help put together presentations using Microsoft PowerPoint.

Work Environment:

This position is on-site, full-time in Windsor Mill. You will work in the office on Tuesdays, Wednesdays, and Thursdays from 8 a.m. to 12 p.m., totaling 12-15 hours per week. This role offers the opportunity for an assignment longer than six months, depending on workflow needs.

Job Type & Location:

This is a Contract position based out of Windsor Mill, Maryland.

Pay and Benefits:

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Milford Mill, MD.

Application Deadline:

This position is anticipated to close on Oct 7, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.