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Immediate HIRE Customer Service Representative

Deliver personalized customer experiences during vehicle pickup and towing coordination
Framingham, Massachusetts, United States
Entry Level
$16 USD / hour
yesterday
Aston Carter

Aston Carter

A global recruitment and staffing agency specializing in finance, accounting, risk and compliance, operations, and technical expertise.

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STC Advocate

As an STC Advocate, you'll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics. You'll thrive in a fast-paced environment where exceeding customer expectations is the norm.

Key Responsibilities:

  • Provide exceptional customer service during vehicle pickup appointments.
  • Accurately complete paperwork and maintain detailed records.
  • Safely drive a company vehicle to 6–8 customer locations daily.
  • Coordinate towing and assist team members as needed.
  • Adapt to indoor/outdoor work conditions and inclement weather.

Qualifications:

  • Customer-facing experience.
  • Valid driver's license with a clean 5-year driving record.
  • Strong communication and interpersonal skills.
  • Ability to stand/walk for extended periods (8+ hours).
  • Must be 18 years or older.

Additional Info:

  • Pay ranges from $16–$20/hour, depending on market and location.
  • Benefits include health, dental, vision, and unique perk.

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Framingham, MA 01702.

This position is anticipated to close on Oct 24, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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Immediate HIRE Customer Service Representative
Framingham, Massachusetts, United States
$16 USD / hour
Customer Success
About Aston Carter
A global recruitment and staffing agency specializing in finance, accounting, risk and compliance, operations, and technical expertise.