HR Systems And Benefits Implementation Administrator

Benefits Administrator

Aston Carter is conducting a confidential search on behalf of a global leader in the consumer goods industry to identify a Benefits Administrator with experience supporting HR systems and benefits operations across the U.S. and Canada. This role is critical in ensuring seamless benefits delivery, compliance, and data integrity across multiple platforms and vendors.

Key Responsibilities

• Coordinate transfer of eligibility and demographic data to Fidelity and carriers for plan administration and premium billing.

• Review and approve plan rules, rates, and eligibility logic in collaboration with internal stakeholders and Fidelity.

• Support Open Enrollment preparation and execution, including plan updates, communication review, testing, and carrier coordination.

• Ensure compliance with applicable U.S. and Canadian regulations (e.g., ACA, COBRA, ERISA, provincial standards).

• Monitor and validate monthly billing reports from Fidelity and carriers; prepare documentation for Finance to process payments.

• Maintain benefits documentation and standard operating procedures (SOPs).

• Respond to escalated employee inquiries and coordinate resolution with Fidelity and carriers.

• Support COBRA, direct billing, EOI, and QMCSO processes as defined by plan rules.

• Coordinate with HRIS and Payroll teams to ensure accurate data feeds and payroll deduction processing.

• Assist with compliance reporting including ACA filings, W-2 cost reporting, and Canadian year-end reporting (e.g., T4A).

• Support Canadian benefits administration including provincial compliance, bilingual communications, and coordination with Canadian carriers.

• Participate in knowledge transfer activities and onboarding of new team members, including documentation and training support.

Qualifications:

• 5–7 years of experience in benefits administration, including U.S. and/or Canadian populations.

• Experience managing benefits in an outsourced environment with third-party administrators (e.g., Fidelity).

• Strong understanding of U.S. regulations (ACA, COBRA, ERISA) and Canadian provincial requirements.

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).

• Strong organizational and project management skills.

• Excellent communication and interpersonal skills in English (Spanish and/or French a plus).

• Attention to detail and analytical capabilities

Pay and Benefits

The pay range for this position is $90.00 - $110.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 30, 2025.