Customer Support Specialist

Customer Service and Spare Parts Coordinator

Join our dynamic team as a Customer Service and Spare Parts Coordinator, where you will play a crucial role in responding to customer inquiries for spare parts requirements and facilitating delivery problem resolution. This position involves coordinating the collection and processing of supplier and/or customer data regarding the delivery of spare parts and related services.

Responsibilities

• Respond to customer inquiries regarding spare parts requirements.
• Facilitate resolution of delivery problems.
• Coordinate collection and processing of supplier and/or customer data.
• Manage delivery of spare parts, provisioning products, or related services.
• Enter, track, monitor, and coordinate customer material and delivery requirements.
• Handle returns for customer orders.

Essential Skills

• Proficiency in customer service and support.
• Strong data entry skills.
• Proficiency in Excel.
• Effective verbal and written communication skills.

Additional Skills & Qualifications

• Data manipulation and project management experience.
• Entry-level experience (0-3 years) is targeted.

Work Environment

This position is 100% onsite and involves working the first shift from 7 am to 4 pm, with a 1-hour lunch break and two 15-minute breaks each day. Overtime may be possible but is not confirmed. The role is set to continue through May 2026.

This is a Contract position based out of Hialeah, Florida.

The pay range for this position is $17.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hialeah,FL.

This position is anticipated to close on Sep 28, 2025.