Customer Service Coordinator

Customer Service Coordinator

Join a fast-growing, women-owned fleet transport company where logistics meets leadership. As a Customer Service Coordinator, you'll be the frontline liaison ensuring smooth vehicle relocation services and delivering exceptional customer experiences. This is more than a job—it's a chance to grow within a company that values precision, accountability, and innovation.

Key Responsibilities

• Coordinate and execute customer vehicle relocation orders with accuracy and efficiency
• Schedule pickups and deliveries, ensuring all instructions are followed precisely
• Oversee additional services such as vehicle detailing, titling/registration, and storage placement
• Communicate clearly and promptly with staff and independent contractors via email, phone, and CRM
• Maintain accurate records in CRM, including timely updates and document uploads
• Ensure compliance with company policies and DOT regulations

What We're Looking For

• Strong customer service skills and a proactive communication style
• Confidence in decision-making and ownership of responsibilities
• Effective time management and multitasking abilities
• Comfort with CRM systems and advanced computer skills
• High school diploma required; inventory experience is a plus
• Minimum typing speed of 37 WPM and proficiency in Microsoft Excel

Why Join Us

• Be part of a dynamic, women-owned company with 11 departments and room to grow
• Work in a fast-paced, collaborative environment where your contributions matter
• Gain hands-on experience in logistics, operations, and customer relations
• Build a career in one of the fastest-growing fleet transport companies in the industry

Pay and Benefits

The pay range for this position is $17.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Gainesville, VA.

Application Deadline

This position is anticipated to close on Oct 10, 2025.