Client Coordinator

Client Coordinator – Entry-Level

The Client Coordinator plays a key role in creating exceptional vacation experiences for our guests. As the first point of contact for travelers and partner agencies, you will support reservation requests, deliver friendly and knowledgeable customer service, and ensure accurate information is entered into our systems. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is eager to grow within the travel and customer experience industry.

What You'll Do

• Assist customers with planning and booking memorable vacations
• Serve as the primary contact for guests and travel partners via phone and email
• Provide personalized recommendations, upgrades, and add-on services to enhance the customer experience
• Maintain accurate and thorough data entry for all reservations and interactions
• Deliver professional, courteous, and solution-focused customer support
• Follow established schedules, performance expectations, and attendance standards

Skills & Strengths

• Customer Service
• Data Entry & Accuracy
• Client Relationship Support
• Call Center or High-Volume Phone Support (preferred)

Top Required Skills

• Customer service
• Data entry
• Client services

Additional Qualifications

• High school diploma or equivalent required
• 0–2 years of experience in customer service, sales, hospitality, or travel preferred
• Strong attention to detail and the ability to remain calm and focused during customer interactions
• Self-motivated with a passion for delivering a positive customer experience
• Comfortable working in a structured, schedule-driven environment

Experience Level

Entry Level – Ideal for individuals starting their career in customer service or the travel industry.

Job Type & Location

This is a Contract to Hire position based out of Miami, FL.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Miami, FL.

Application Deadline

This position is anticipated to close on Jan 30, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.