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Senior Implementation Specialist - Remote Eligible

Deliver end-user training and support during AssetWorks software go-live phases
Remote
Senior
2 months ago
AssetWorks

AssetWorks

Provides enterprise asset management and integrated workplace management software for organizations to track, maintain, and optimize physical assets and facilities.

Senior Implementation Specialist

The Senior Implementation Specialist is responsible for executing key tasks during an AssetWorks software implementation. Tasks may include training, business process analysis, documentation, system testing, data migration, go-live support, or all of the above.

The role of the Senior Implementation Specialist is to execute project tasks in support of AssetWorks software implementations for AiM, ReADY, and GO software products.

Essential Duties And Responsibilities:

  • Initial training delivery of AssetWorks software functionality
  • Business Process Analysis (BPA)
  • Data mapping, migration, review, and ongoing support of client migration efforts during implementation
  • Standard Operating Procedures documentation
  • Training documentation
  • End user training delivery
  • AiM and ReADY System configuration
  • System testing and validation
  • Go-Live cutover and support
  • Custom interface requirements capture and documentation

Qualifications:

  • Experience as a user or implementer of AssetWorks AiM, GO, or ReADY software
  • Experience working with relational databases
  • Experience as an employee or business partner of a facilities organization in the public or higher education sector
  • Proficient in MS Excel and Word
  • Basic understanding of MS Project
  • Effective written and verbal communication
  • Willingness to travel up to 50%
  • Basic knowledge of JavaScript is advantageous with regards to implementation of AssetWorks ReADY products, but not required.
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Senior Implementation Specialist - Remote Eligible
Remote
Customer Success
About AssetWorks
Provides enterprise asset management and integrated workplace management software for organizations to track, maintain, and optimize physical assets and facilities.