Director, Dental Lab Implementation - Remote Eligible

Director Of Lab Implementation

Job Summary: Aspen Dental is hiring for a Director of Lab Implementation. You will be a key member of our Lab Team supporting the implementation, operationalization, and sustainment of the operating model as it pertains to the lab business. You will be responsible for overseeing the Lab Implementation team that provides training and support for lab related initiatives including but not limited to: Intraoral Scanning, Digital Dentures, Analog Dentures, and operational lab support. By providing people leadership, strong partnerships, process improvement & strategic vision, you will ensure Aspen Dental can meet the needs of the organization as well as the patients we serve.

Job type: full-time

Salary: $150,000 - $160,000 / year

Travel: 50%

Responsibilities:

Strategic Planning

• Develop and drive launch strategies around lab related initiatives for both operations and clinical stakeholders

• Develop and drive ongoing sustainment strategies to drive performance at the practice level

Operational Leadership

• Oversee tracking of performance metrics to achieve organizational goals

• Understand the needs of the operators and develop resources to drive operational excellence in the field

Team Leadership and Development

• Inspire and coach the team to grow their leadership capabilities and foster a high-performance culture

• Drive a team-wide focus on professional growth, collaboration, and engagement

• Develop and execute strategies for talent retention and succession planning

• Incorporate a strategy of cross training and ongoing continuous education that promotes highly skilled team members

Culture of Continuous Improvement

• Collaborate with other Field and PSC partners to ensure smooth operational processes and procedures as it pertains to the lab

• Partner with stakeholders to ensure all L&D content needs are created and circulated for both implementation and new hire training

• Create a process for continuous review of content to ensure all Aspen Dental programs have the most up-to-date lab-related content

Minimum Education & Experience:

• Bachelor's degree in business, Operations Management, or a related field or equivalent work experience

• 5+ years of experience in operations, strategic planning, stakeholder partnerships, and people leadership

• Experience managing across matrix for execution with strong problem-solving skills focused on identifying solutions for customers

• Excellent verbal and written communication skills

• The ability to balance multiple, high priorities initiatives simultaneously

• Strategic thinking and problem-solving

• Ability to work cross-functionally and manage competing priorities

• Attention to detail and results-oriented mindset

• Proficiency in data analysis and presentation tools (e.g., Excel, PowerPoint)

• Experience in Dental Lab or Dental Field Preferred

• Experience with 3Shape and Sprintray products preferred

• Experience with Learning & Development Methodologies preferred but not required

• Ability to travel 50% of the time domestically

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.