Customer Service Representative - Remote Eligible

Customer Service Representative

Perform a variety of customer service functions.

Handle customer service inquiries and problems.

Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.

Use systems for tracking, information gathering, or troubleshooting.

Respond to inquiries and may refer customers to secondary sources.

Maintain records as appropriate.

Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences:

1-2 years of customer service experience, preferred.

Strong verbal and written communication skills.

Strong problem-solving and interpersonal skills.

Ability to provide professional and courteous service in a fast-paced environment.

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.