Customer Service Rep

AJ Perri

AJ Perri, part of the ARS family of brands, is a trusted leader in residential HVAC and plumbing services. We serve customers in the state of New Jersey with reliable, professional service. With over 50 years of local experience, we're known for quality workmanship, prompt service, and customer satisfaction, backed by ARS's national network.

Pay: $19 - $21.00 per hour plus incentives

Schedule: 4 weekdays - 1 weekend day

Full-time Late morning start time 8 hr shift

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5/week)

Dental, vision, HSA/FSA

401(k) with company match

15 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong team culture

Career growth opportunities within a national network

Responsibilities

Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — not remote.

Qualifications

Prior experience in a customer service or call center environment

Proficiency with Microsoft Office and computer-based systems

Ability to handle multi-line phones with accuracy and composure

Must report daily to the office (no remote work available)

Weekend and shift flexibility may be required

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.