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Customer Service Assistant

Assist in customs declaration process to ensure successful export shipments
Guangzhou City, Guangdong Province, China
Entry Level
4 days ago
Armacell

Armacell

A global leader in flexible foam for the equipment insulation market and a leading provider of engineered foams.

Customer Service Assistant

Armacell provides numerous and diverse career opportunities. Add your talent to ours and make a difference around the world!

Job Description

  • Customs documents preparation, national tax invoice billing registration for export shipments;
  • Assist in customs declaration process with customs broker to make sure the export process successfully.
  • Assist in Customs website data entry or maintain, like certificate of origin (FORM E&N&A&K ect.) preparation, double check and issue formal certificate, authorize non-subcontract broker to do customs declaration.
  • Arrange samples and promotional catalogues arrangement required by sales and customers. Assist in distributes certificates/report etc. to customers.
  • Assist in freight/customs broker bill double check and application via Lotus (domestic shipment) and excel form (export shipment)
  • Document courier arrangement including place order on line, printing, chop, etc. Paper documents filing every week.
  • Follow up all the issues related to CSD's operation once there are.

Requirement:

  • College or above, at least 1 year working experience, be patient for work, good customer service attitude, can read and write English.

Location: Panyu, China

Time Type: Full time

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Customer Service Assistant
Guangzhou City, Guangdong Province, China
Customer Success
About Armacell
A global leader in flexible foam for the equipment insulation market and a leading provider of engineered foams.