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Client Success Rep

Manage and grow assigned client accounts through effective communication and issue resolution
Texarkana, Arkansas, United States
Entry Level
21 hours agoBe an early applicant
Arkansas Staffing

Arkansas Staffing

Arkansas Staffing appears to be a government-associated entity focused on workforce development and employment services within the state of Arkansas.
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Client Success Representative

Vertical Alliance Group, Inc. is looking for Client Success Representatives who have strong communication and relationship-building skills, are organized with excellent time management skills, and have incoming/outgoing telephone experience with computer knowledge. Our Client Success Representatives can effectively evaluate client needs, resolve client issues/concerns efficiently, and negotiate renewal contracts. Vertical Alliance Group is a well-established company, in business since 1999, with headquarters located in the Texarkana area. The position is full-time, Monday - Friday, 8am - 5pm.

What We Are Looking For:

  • Outstanding customer service skills
  • Ability to communicate in written or oral form
  • Excellent time management skills
  • Ability to resolve client issues/concerns in a timely manner

What We Offer:

  • $14 p/hr
  • Assigned client base (familiarity with the same companies)
  • A company with a We Care value
  • Build a solid career
  • Room for advancement

What We Prefer:

  • Associates or Bachelors degree or equivalent in work experience
  • 1 - 2 years experience in client service
  • Working knowledge of computers and programs such as Microsoft Office, Excel, Outlook, PowerPoint
  • Salesforce or other Customer Relationship Management program experience is highly beneficial

Benefits:

  • Health/Dental/Vision insurance
  • Retirement plan with match
  • Paid time off
  • Paid holidays

Vertical Alliance Group is an equal opportunity employer

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Client Success Rep
Texarkana, Arkansas, United States
Customer Success
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About Arkansas Staffing
Arkansas Staffing appears to be a government-associated entity focused on workforce development and employment services within the state of Arkansas.