IT Support Specialist

IT Support Specialist

The IT Support Specialist will play a critical role in maintaining the integrity and reliability of AP's IT infrastructure. This includes providing Tier 1 and Tier 2 support, managing hardware and software deployments, and actively contributing to the company's cybersecurity posture. The role is highly collaborative and will support both office and field operations.

Top Skills Details IT Support, Windows 10/11, Troubleshooting, Active Directory, O365, Networking Understanding, Basic Cyber Security Experience

Key Responsibilities:

• IT Support
• Troubleshoot and resolve hardware, software, and network issues
• Install and maintain desktops, laptops, mobile devices, printers, and peripherals
• Manage user accounts, access permissions, and onboarding/offboarding processes
• Track and document support tickets and resolutions
• Cybersecurity Experience
• School Experience or Certs will work
• Monitor systems for threats and suspicious activity
• Assist with firewall, antivirus, and endpoint protection implementation
• Support vulnerability assessments and patch management
• Educate staff on cybersecurity best practices and phishing prevention
• Respond to incidents and assist with forensic investigations
• Systems & Infrastructure
• Help maintain secure cloud and on-premise environments
• Support VPNs, switches, wireless access points, and other network components
• Participate in disaster recovery planning and testing

Qualifications

Associate's or Bachelor's degree in IT, Computer Science, or related field

Minimum 2 years of IT support experience, ideally in a construction or multi-site setting

Familiarity with cybersecurity tools (e.g., SIEM, MFA, endpoint protection)

Proficient in Windows OS, Microsoft 365, Active Directory, and basic networking – Intune, Mole

Strong communication and problem-solving skills

Security+ or equivalent certification is a plus

Pay and Benefits

The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe, AZ.

Application Deadline

This position is anticipated to close on Sep 22, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.