Customer Service
Aptiv
Service Parts Fg Delivery Specialist
Assure service parts FG delivery as promised to the Customer
Daily meeting with the plant for follow-up requirements
Customer meetings
Monitoring Covisint to address shortages
Prepare deliveries to ship to the Customer
Load the manual requirement on the SAP spot buy dealers
Follow up to create a scheduling agreement (Salesforce portal)
Capacity for analysis
Customer Scorecard
Customer Portals review
Communication skills to escalate the issue to top management.
Professional Career.
English 80%
3 years of experience in customer service.
Proactive.
Organized.
Microsoft skills (PowerPoint, Excel, Word)
Passion for excellence.
Decision making.
Team Work
You can grow at Aptiv. Aptiv provides an inclusive work environment where everyone can grow and develop, regardless of gender, ethnicity, or beliefs.
You can have an impact. Safety is a core Aptiv value; we want a safer world for our children and us, one with zero fatalities, zero injuries, and Zero accidents.
You have support. We ensure you have the resources and support to take care of your family and physical and mental health with a competitive health insurance package.
Compensation package, including Major Medical Insurance and life Insurance
Flexible Retirement Plan
Learning, professional growth, and development in a world-recognized international environment
Access to internal & external training, coaching & certifications
Recognition for innovation and excellence
Opportunities to give back to the community
Meaningful work that makes a difference in the world