Tech Support Analyst II - Remote Eligible

Job Title

Remote position, candidate must live in New Jersey.

Key Responsibilities

• Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.
• Assist with installing, configuring, and maintaining hardware and software.
• Deliver clear technical assistance to onsite technicians over the phone.
• Maintain accurate service records and uphold quality standards.

Qualifications

• Strong knowledge of printers, computer hardware, and software.
• Electromechanical experience a plus.
• Experience repairing laser and wide format printers.
• Proven troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and work independently or in a team.

About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

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