Customer Service Representative
APS
Customer Service Representative
Automation Personnel Services is seeking a detail-oriented and hard-working Customer Service Representative for a fast-paced, growing 3PL logistics facility in Pasadena, TX. This company specializes in transportation, distribution, and logistics services, supporting a wide range of customers with efficient and reliable supply chain solutions.
Pay Rate: $19.00 to $21.00 per hour (Depends on experience)
Schedule and Hours: Monday through Friday 8:00am to 5:00pm (Must be flexible to work weekends and overtime as needed)
Customer Service Representative Duties and Responsibilities
- Prepare and maintain shipping documents, including commercial invoices and bills of lading
- Communicate daily with drivers, dispatchers, and customers to ensure timely deliveries
- Track shipments, schedule pick-ups, and coordinate drop-offs
- Handle inbound and outbound calls and emails regarding shipment status
- Operate and utilize Transportation Management Systems (TMS) and logistics software
Customer Service Representative Qualifications and Requirements
- 4 plus years of extensive experience in logistics, transportation, or customer service preferred
- Proficiency with SAP Warehouse Management Systems
- Bilingual (English/Spanish) a plus
- Ability to work in a fast-paced, team-oriented environment
- Strong communication and organizational skills
Job Type: Full-time, temporary
Benefits: Weekly Pay, Medical, dental, vision, short-term disability, and life insurance, 40 Hours Service Bonus after 1 year of continuous service and 1500 hours, 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan: Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
Interested in this job? CLICK the APPLY NOW button or call us at 832.572.3000 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Houston East Branch 14705 Woodforest Blvd. Suite 106 Houston, TX 77015
Bonus Opportunity! We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services: Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include: 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025). Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025). Recipient of the Safety Standard of Excellence Award by the American Staffing Association. Named one of the Best Staffing Companies to Work For by CIO Views Magazine. Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).
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Equal Opportunity Employer
APSHouston