German Technical Support Advisor - Remote Eligible

German Technical Agent

Looking for a role where your love for German language and helping others plays a major factor? Become now a German Technical Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service! Apply now and let us guide you through it.

Responsibilities

• Managing of incoming calls, chat and emails
• Identify and access customers' needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies