French Customer Support Representative - Athens, Greece

Customer Support Representative

Are you a French speaker with fluency in English? On behalf of our client, an exclusive travel club, which offers an unforgettable luxury vacation experience, we are seeking a Customer Support Representative. Are you ready to set sail and join our team in Greece? Apply now!

Responsibilities

• Managing of incoming calls, E-mails and chat.
• Identify and access customers' needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.