Technical Support Tech - Technical Support Tech I

Data Center Technician

Apex Systems is looking to hire a Data Center Technician for one of our top technical clients. If you are interested in applying, please send your resume to eschnell@apexsystems.com.

Location: New Albany, OH

Hours: Day Shift and Overnight Shift available

Length: 6 month contract with potential extension or conversion

For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.

On an ordinary day:

• Arrive to data center, tech gets their tickets ready for the day for the first hour, then spends the duration of the day working in the data hall making repairs.
• Break fix work/Swapping hardware components
• Troubleshooting connections
• Email and personnel requests for technical support
• Document, track, and monitor problems to ensure a timely resolution
• Schedule maintenance
• Responding to customer outages and capacity issues

Skills needed:

• Technical aptitude and the ability to communicate advanced technical information with a variety of individuals of varying technical knowledge
• Hands on hardware break/fix experience
• 1+ years of experience in the IT field

Nice to have:

• CompTIA A+ certification
• Computer Science degree

Apex benefits overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.