Service Desk Technician

Desktop Support Technician

A leading organization in the Los Angeles area is seeking a Desktop Support Technician to provide hands-on IT support across multiple sites within an assigned region. This is an active, field-based role requiring reliable transportation between the Mid-Wilshire and West Los Angeles areas.

Responsibilities:

• Provide day-to-day desktop support across endpoint devices including desktops, workstations, printers, peripherals, mobile devices, and telecom equipment
• Troubleshoot and resolve hardware, software, and application issues in a fast-paced environment
• Enforce and maintain standard software, hardware, images, and deployment processes
• Travel between assigned locations as needed to complete on-site support tasks

Requirements:

• High school diploma or GED required
• 1–2 years of experience supporting desktop and server operating systems, including Windows environments
• 1–2 years of application support experience with Microsoft Office and Outlook
• Reliable personal vehicle and valid driver's license required for travel between sites

Nice to Have:

• Experience supporting workstation-on-wheels (WOW) setups or clinical/field environments
• Familiarity with imaging and deployment tools

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.