Research - Lab Technical Support - Device Test II

Research Study Coordinator

As a Study Coordinator on our client's team, you will be working closely with a team of experts in the field of wearable technology and augmented/virtual reality (AR/VR). The team is focused on developing innovative solutions for user data collection and analysis, with a specific emphasis on wrist watches, smart glasses, and Quest AR/VR prototypes.

Key Projects:

• Wrist Watches/Smart Glasses: Designing and testing wearable devices that can collect user data, such as heart rate, activity levels, and other health metrics.
• Quest AR/VR Prototypes: Developing and testing AR/VR prototypes that can provide immersive experiences for users, while also collecting data on user behavior and interactions.

What You'll Do:

• Study Coordination & Execution: Coordinate the planning and execution of internal and/or external study sessions based on protocols and operating procedures provided by full-time staff.
• Prepare devices and materials, support session setup/teardown, and ensure consistent, repeatable execution with minimal operator-induced variance.
• Approvals, Compliance, and Documentation: Drive study readiness by coordinating internal/external approvals as needed (e.g., legal/policy requirements, IRB/ethics coordination when applicable), maintaining required documentation, and tracking status/timelines to prevent schedule slips.
• Equipment Bring-up & Readiness: Set up and maintain study equipment and prototypes for scheduled sessions, perform pre-session checks, and coordinate troubleshooting/repairs with technical owners to minimize downtime.
• Participant Logistics: Manage participant scheduling using internal tools, handle cancellations/reschedules, send reminders, and optimize lab/calendar utilization to keep sessions running efficiently.
• Cross-Functional Coordination: Partner with engineering, legal, clinical, and operations stakeholders to align schedules, confirm readiness, and ensure compliance requirements are met.
• Data Collection Support & Quality Checks: Support data acquisition workflows during sessions and perform basic data completeness/quality checks; summarize collection status and operational issues in clear updates for stakeholders.

Preferred Qualifications:

• Study Operations Experience: Experience coordinating human-subject sessions (scheduling, participant flow, session documentation, checklists, and adherence to protocols).
• Hands-on Lab/Device Operations: Comfortable handling prototypes and lab equipment for session setup, basic verification checks, and operational troubleshooting.
• Strong Organizational Skills: Excellent attention to detail, ability to manage multiple schedules and dependencies, and maintain clear tracking of approvals/readiness items.
• Clear Communication & High Ownership: Professional, direct communication with participants and cross-functional partners; able to proactively surface risks and keep execution moving.
• Study Support: Experience in supporting studies, including planning, coordinating, and executing internal and external user studies.
• Hardware Testing - Benchtop Testing: Familiarity with benchtop testing of hardware and prototypes to ensure proper functioning and identify potential issues.
• Time Management: Ability to manage time effectively to maximize availability when participants arrive in the lab for user studies.
• Independent Problem-Solving: Able to troubleshoot day-of operational issues and adapt quickly while maintaining protocol fidelity.
• Familiarity with data collection tools/workflows and basic data handling (e.g., file organization, annotations, simple summaries).