Project Management - Project Coordinator IV
As a Technical Product Operations Specialist, you will work on projects that drive the growth, engagement, and quality of products through data-driven decision-making and technical tooling. This role is for experienced professionals with strong technical acumen and product sense who can independently build analytical solutions, leverage AI tools to accelerate workflows, and drive programmatic improvements through data analysis and automation.
Key Responsibilities
- Support program execution strategy for multiple products and platforms, including kickstarting new efforts and improving quality through technical solutions.
- Write and optimize SQL queries to collect, transform, and analyze product data to identify trends and insights.
- Build and maintain dashboards, reports, and visualizations to communicate findings to stakeholders.
- Leverage AI tools to accelerate data analysis, automate repetitive tasks, and prototype solutions.
- Proactively identify program risks, develop data-backed mitigation plans, and communicate updates across cross-functional teams.
- Perform general program management to identify opportunities and predict roadblocks through data analysis.
Required Qualifications
- 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management with a focus on technical product operations.
- Proficient in SQL, with the ability to write advanced queries including CTEs, window functions, joins, and aggregations.
- Experience with AI Agents and AI-assisted workflows, with comfort in prompting and iterating with AI tools.
- Expert-level proficiency in Google Workspace, especially Google Sheets, including complex formulas and automated workflows.
- Strong multi-tasking abilities with demonstrated experience managing multiple workstreams simultaneously.
- Self-starter mentality with the ability to work independently, take initiative, and drive projects forward.
- Ability to learn new tools, technologies, and domains quickly and adapt to changing technical requirements.
- Effective critical thinking and experience leveraging data to anticipate and solve problems.
- Proven time-management and organizational skills.
Preferred Qualifications
- Experience with VS Code or similar development environments.
- Experience with low-code/no-code prototyping or AI-assisted code generation.
- Experience building dashboards and data visualizations (e.g., Tableau, Looker, or similar).
- Familiarity with data pipelines, ETL processes, or data infrastructure concepts.
- Experience working with engineering teams on technical specifications and requirements.
- Background in quality assurance, triage operations, or ML/AI validation workflows.
- Experience with testing, developing, and implementing test strategies (manual and automated) for products and features.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.