Assistant Client Onboarding Manager

Assistant Onboarding Manager For Asia Pacific Region

Apex Group Ltd is seeking an Assistant Onboarding Manager for the Asia Pacific region. This is an opportunity for someone with knowledge of the funds industry looking to develop their skills further. The role is very much client facing, and will involve a high level of client interaction, e.g. calls or meetings, with all functional areas within the company including Service Delivery teams, Technology, Product Management, Sales, Senior Management and the Ex-Co.

Job Responsibilities:

• Responsible for the onboarding and integration of new business clients in the APAC region, with a key focus on fund services, corporate services, and compliance solutions services in Singapore and Hong Kong under the latest applicable regulations and Group Policy.
• Responsible for coordinating with local offices to project lead all new business opportunity launches and transitions in APAC, this will include coordination of client adoptions, KYC process, account openings, review and negotiation of funds offering documentation and legal agreements, and internal system set ups.
• Coordinate internal functions to onboard new clients including Service Delivery Teams, Sales, Legal, Compliance, and Technology teams to ensure all new launches and conversions are successfully project managed.
• Provide regular client onboarding status update to new clients and internally. Host regular project calls with stakeholders and project plans should be maintained to track progress.
• Work closely with the Regional Head of Onboarding to provide updates to senior management and client services teams on integration projects; assist in the production of the regional WIP tracker for all local offices and other KPIs / management reports as required.
• Work with the Regional Head of Onboarding to develop the best practices and operating models for integration to enhance the client onboarding experience; ensure all local and Group onboarding KYC policies/procedures are strictly adhered to.
• Assist with the integration of newly acquired businesses into the Apex Group to ensure a consistent approach is applied across acquired entities from an onboarding perspective.
• Support any ad hoc tasks as required and assist in enhancement of onboarding procedures for new product lines, etc.

Job Requirements:

• The ideal candidate must have intermediate knowledge and experience in the fund services industry, including corporate solutions services, hedge funds, and private equity funds. Experience with different fund structures, domicile, and regulatory requirements in Singapore and Hong Kong is advantageous.
• The candidate must be fluent in verbal and written English.
• The candidate should demonstrate strong attention to detail, excellent communication skills, and a client-centric approach.
• The candidate must be self-motivated and capable of multi-tasking.
• The candidate should work effectively in a team and independently lead projects.
• Project management skills are required.
• Less experienced candidates may be offered with Senior Onboarding Associate, Asia Pacific.

What You Will Get In Return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;
• Training and development opportunities

Additional Information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications, and experiences. For more information on our commitment to Corporate Social Responsibility (CSR) please visit our website.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.