Customer Service Assistant

Customer Service Assistant

Product consultant

Safeguard the shop reputation.

Answer phone calls from ABO/customer.

Back up cashier when necessary.

Housekeeping.

Assist in functions organized by the Company.

Receiving, storing, retrieving, and dispatching of goods.

Stock replenishment.

Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.

Maintain high level of inventory with accuracy.

Conduct monthly stock-take.

Maintain good documentation record and proper filing.

Provide good customer service and maintain good rapport with ABOs.

Provide timely and relevant feedback to the shop manager.

Provide the relevant data report to Shop Manager.

Establish effective communication with other departments/branches.