Donor Recruitment Account Manager

Join Us—Where Your Career Is a Force for Good!

Joining The American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Job Summary: Identify and develop effective strategies to recruit, retain and manage sponsors and utilize knowledge to monitor, educate and improve the team to drive achievement of established monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers.

Key Responsibilities:

• Identify and develop creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives.
• Implement new methods for efficient scheduling of blood drives by assigned Sponsors.
• Assist management with developing and mentoring staff, assessing progress of team members, running monthly team and booking meetings, and sharing in-depth knowledge.
• Serve as a creative and operational resource to assigned junior staff to ensure consistent and effective implementation of recruitment plan.
• Assist management in developing overall annual and long-term recruitment plans with attendant strategies and methods for implementation.
• Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement.
• Serve as point of contact and secondary approver when manager is absent.

Qualifications:

Education: Bachelor's degree in marketing, sales, communication or related field required. Experience: Minimum of five years of related experience or equivalent combination of education and related experience required. Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. Travel: Some travel may be required. *Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

Benefits for You:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The salary range for this position is $48,000-$60,000, plus incentive. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.