Customer Service | Future Opportunities

Customer Service Roles

This is an opening for Customer Service roles. Our teams work in the following languages: English, French, Dutch, German, Italian, Portuguese, Spanish, and Polish.

For 30+ years, Alpega has stood at the forefront of innovation with our products Teleroute and WTransnet, our marketplaces that connect a vast B2B network of transport companies and freight forwarders across Europe empower businesses to optimize their freight operations, reduce empty runs, and unlock new levels of productivity.

Our success is built on a foundation of deep industry knowledge, cutting-edge technology, and an unwavering commitment to our partners. When you join us, you're not just joining a team; you're becoming part of a movement that is redefining how the world moves goods.

Our Talent Pool is an exclusive community for ambitious professionals who are eager to make a tangible impact. Even if we don't have an immediate opening that perfectly matches your profile, you can be the first to know about new opportunities and get actively matched for future roles: you will receive periodic e-mails with open positions that may match your profile.

Profiles We Look For

• Good command of English and fluency in either Spanish, Portuguese, Italian, French, Dutch, German, or Polish.
• 0-2 years of experience working in administration or customer service.
• Detail-oriented with high precision standards.
• A good team player, capable of building cross-functional relationships.
• High energy and motivation. You pick up things fast about our processes and products.
• You have problem-solving abilities, showcase patience, and adaptability to customer challenges.

What Is In It For You?

• The opportunity to grow in a dynamic, international environment.
• A team that values collaboration, continuous learning, and customer focus.
• Exposure to innovative logistics technology used by top-tier clients across Europe.
• A workplace where your well-being is cared for.

Compensation & Benefits:

• Permanent contract (unless we specify it’s temporary for parental or sick leave).
• Base Salary + Incentive.
• Offices in Sant Cugat, Barcelona.
• Hybrid model: 1 day a week in the office as rule of thumb.
• 23 working days of holidays.
• Birthday day off.
• Health insurance.
• Home allowance.
• Flexible compensation (optional).

Please Note: Joining our Talent Pool does not guarantee immediate employment but significantly increases your visibility for future roles. We encourage you to regularly update your profile to reflect new skills and experiences.

If you are a driven professional eager to contribute to a leading force in global logistics, we invite you to join our Talent Pool. This is your opportunity to be part of a company that values innovation, fosters growth, and makes a real difference in the world of freight. Take the first step towards your next impactful career move.

Alpega is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.