Customer Service Professional

Client Services Professional

Be the Voice of CARE. Be the Difference. Location: Sterling, VA Shifts: 10:30 AM–7:00 PM Pay: $21–$23/hr + commissions

No Scripts. No Excuses. Just CARE.

At AllTech Services, Inc., the Client Services Professional isn't a receptionist — you're the heartbeat of our customer experience. You turn emergencies into solutions, chaos into clarity, and first impressions into long-term trust.

You'll use modern CRM systems, communication platforms, and digital tools to move fast, stay accurate, and deliver a customer experience that actually feels like service — not a call center.

If you're sharp, steady, and driven to help people, this is where you belong.

What You'll Do

• Answer inbound calls with professionalism, empathy, and urgency
• Use digital customer service platforms to document details and dispatch accurately
• Leverage technology to schedule service, manage workflows, and support field teams
• Ask smart questions to uncover customer needs and match them with the right services
• Educate homeowners about Maintenance Plans — and earn commission when they sign up
• Bring CARE to every interaction:
• Curiosity — dig deeper and find the real issue
• Ambition — own your goals and win as a team
• Responsibility — follow through, every time
• Empathy — listen first, solve second

What You Bring

• Call center or customer service experience (preferred)
• A calm, confident phone presence
• Strong communication skills and digital literacy
• Ability to multitask across multiple software platforms
• Accuracy, reliability, and pride in doing things the right way
• A drive to grow inside a company that invests in its people

What You'll Get

• Health & Wellness: Aetna health, dental, and vision (80% employer-paid), wellness benefits, chiropractic care, mental health sessions
• Financial Benefits: Weekly pay, bonuses, 401(k) with a true 4% match, tuition reimbursement
• Time Off: 80 hours PTO + 8 paid holidays (including your birthday)
• Workplace Perks: On-site gym, kitchen, team events, food trucks, celebrations

This Isn't a Call Center Job — It's a Mission.

We hire people who care, who think fast, who stay kind under pressure, and who believe customers deserve a better experience.

If you're ready to put purpose behind every call — and grow with a company that lives its values — apply today.