Client Services Professional

Client Services Professional

Own the Call. Drive the Experience. Build a Career with CARE.

At AllTech Services, Inc., we don't just take calls—we set the standard. As a Client Services Professional (CSP), you're the first impression, the trusted voice, and the heartbeat of our customer experience. Every call you take is more than a transaction—it's a chance to own the conversation, build trust, and deliver solutions that keep Northern Virginia moving.

This is not a "sit back and wait" role. This is a fast-paced, high-impact position where Curiosity, Ambition, Responsibility, and Empathy (C.A.R.E.) aren't just values—they're the way we win.

Curiosity: You dig deep to understand what customers need, and you never stop sharpening your skills.

Ambition: You attack every interaction with pride, drive, and a commitment to growth—personally and professionally.

Responsibility: You show up ready to perform, follow through every time, and own the results.

Empathy: You listen first, solve with compassion, and treat every customer like family.

Why AllTech Is Where Winners Work

For over 20 years, we've led Northern Virginia in HVAC and plumbing services. With 35,000+ five-star reviews and recognition as one of the Best Contractors to Work For and a Best Workplace in Virginia, our reputation is built on results—and on people like you.

Here, CARE isn't just a tagline—it's how we operate. From day one, you'll have the training, support, and opportunity to grow a real career in a company that celebrates your wins.

What You'll Do – Make Every Call Count

As a CSP, you'll command the front line of our business:

Lead with Empathy – Make customers feel heard, respected, and confident they called the right company.

Get Curious – Ask smart questions, understand their needs, and schedule services with accuracy using our advanced Google-integrated systems.

Own Your Role – Follow procedures, document thoroughly, and deliver consistent, reliable results.

Push for More – Educate customers on our Maintenance Plans, driving enrollments and earning commissions along the way.

Be the Teammate Everyone Trusts – Collaborate, solve challenges, and continuously raise the bar for customer experience.

What You Bring

You're not here to "just have a job." You're here to excel. You're dependable, motivated, and ready to build a future where your performance makes an impact.

Call center experience? Great. If not, bring the drive, and we'll train you.

A clear, confident voice and genuine kindness.

Passion for helping people and solving problems.

Curiosity to learn, ambition to grow, and pride in doing the job right.

Organization, punctuality, and ownership of your results.

The ability to thrive in a fast-paced, high-energy environment.

What We Offer – CARE in Action

Wellness & Health

Aetna health plans (low deductibles, with 80% of premiums covered)

Vision & Dental (including orthodontics and eyewear benefits)

Wellness perks: unlimited mental health sessions, diagnostics, chiropractic care, and more

Company-paid life insurance and disability coverage

Financial Rewards

Weekly direct deposit

Bonus programs for CSPs and dispatchers

401(k) with a true 4% match—starting Day 1

Tuition reimbursement to fuel your growth

Time Off

80 hours PTO plus 8 paid holidays (including your birthday and the day after Thanksgiving)

Perks That Matter

On-site gym, lockers, and showers

Fully loaded kitchen: pizza oven, omelet bar, air fryer, and more

Monthly team events, food trucks, happy hours, and family fun days

This isn't a stepping stone. This is your opportunity to own your role, grow your skills, and make an impact with a company that rewards drive and results.

If you're ready to bring your curiosity, ambition, responsibility, and empathy to a team that's changing the game, step up and apply now. Because at AllTech, every call counts—and so do you.