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Account Coordinator

Coordinate and manage client project installations and deliveries to ensure smooth operations and client satisfaction
Plymouth, MI, United States
Entry Level
5 months ago
Alliance Franchise Brands

Alliance Franchise Brands

A network providing marketing and print services through a portfolio of franchise brands to businesses of various sizes.

2 Similar Jobs at Alliance Franchise Brands

Account Coordinator

The Account Coordinator plays a supporting role in client project management, scheduling, and administrative operations. This position ensures that day-to-day activities run efficiently and that our account team can stay focused on delivering exceptional service and driving core business KPIs.

Key Responsibilities:

  • Answer incoming phone calls and route messages promptly to the appropriate team members
  • Greet and assist visitors, clients, and delivery personnel at the front door
  • Manage orders for vended products and office supplies, including tracking inventory and coordinating vendor deliveries
  • Schedule installation and delivery appointments, communicating directly with clients, internal production, and external vendors to confirm timelines
  • Maintain and update installation, delivery, and project calendars
  • Follow up with clients to confirm proof approvals, installation readiness
  • Assist with internal meeting scheduling for production handoffs and project milestones
  • Track permit and inspection appointments (if applicable to projects)

Skills & Qualifications:

  • 1-3 years of administrative, scheduling, or customer service experience preferred
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and thrive in a fast-paced environment
  • Proficiency in Microsoft Office
  • Positive, team-oriented attitude with a knack for problem-solving

Why Join Us?

  • Be part of a creative, collaborative, and growing company
  • Opportunity to learn the ins and outs of the branded environments and signage industry
  • Work with a supportive leadership team that values initiative and new ideas
  • Competitive salary and benefits package

About Us:

At Image360 we create high-impact branded environments and signage solutions that inspire and connect. Our collaborative, fast-paced team works with customers to bring their brand stories to life through custom graphics, signage, and experiential spaces.

We're looking for a highly organized, proactive Account Coordinator to support our account management team and keep our project operations running smoothly. If you thrive on being the go-to person to make things happen and enjoy a dynamic work environment, this role is for you.

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Account Coordinator
plymouth, mi, united states
Customer Success
About Alliance Franchise Brands
A network providing marketing and print services through a portfolio of franchise brands to businesses of various sizes.