Strategic Account Manager (OEM Data Center) - Remote Eligible

Strategic OEM Account Manager – Data Center Equipment OEM Focus

Gems Setra is seeking a remote based Strategic OEM Account Manager to drive sales growth in the U.S., with a primary focus on data center equipment OEMs. This role is an exciting opportunity for a driven sales professional with experience in the data center ecosystem who excels at leveraging existing business to identify and win new opportunities. The ideal candidate is a true hunter with a proven track record of building high-value business relationships across key decision-makers, including engineers, procurement teams, and executives. Additionally, this role will work cross-functionally within Gems Setra to ensure the appropriate level of support and prioritization for new business opportunities.

Key Responsibilities

• Develop strong relationships with a portfolio of strategic data center equipment OEMs to drive growth and business continuity.
• Create and execute OEM growth strategies to secure new design wins, driving net new sales in target markets, primarily the data center market.
• Lead account pricing strategies to achieve annual margin and revenue growth goals.
• Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools.
• Align account management strategies with the customer's top business objectives and ensure effective internal communication at Gems Setra.
• Conduct frequent and strategic customer engagements with key OEM partners to manage all aspects of the business relationship.
• Identify and qualify new opportunities that align with Gems Setra's technology and product capabilities by collaborating with Engineering and Product Management.
• Work closely with the Director of Sales to drive revenue growth, implement action plans, and monitor progress.
• Effectively manage cross-selling opportunities using our funnel management process, maintaining an up-to-date sales funnel.
• Manage customer feedback and resolve issues promptly to maintain high customer satisfaction.
• Meet or exceed order and sales targets.
• Contribute to the development of strategic and annual business plans, focusing on data center equipment and related key segments.

Critical Success Factors

• Strategic Sales Approach: Proven ability to develop and execute a business growth plan targeting key equipment OEMs with substantial influence on specification decisions.
• Industry Knowledge: Deep understanding of data center infrastructure, power distribution, cooling systems, and related components.
• Communication Skills: Ability to articulate Gems Setra's value proposition effectively to technical and executive-level decision-makers.
• Results-Driven: Strong track record of achieving growth targets using data-driven sales methodologies, including CRM utilization, value-selling, and gap analysis.
• Travel: Willingness to travel domestically up to 50% as needed to engage with customers and drive sales.

Required Skills & Experience

• Bachelor's degree in Engineering, Business, or a related field.
• 3+ years of technical B2B sales experience in the data center equipment industry (power distribution units (PDUs), uninterruptible power supplies (UPS), cooling systems, sensors, or related technologies).
• Experience selling technical and industrial products, with a preference for data center equipment OEMs.
• Proven ability to grow key OEM account business and develop long-term customer relationships.
• Experience with value-based selling, cross-selling, and prospecting for new business opportunities.
• Proficiency in Salesforce (SFDC) or similar CRM systems.
• Strong skills in Microsoft Office Suite, including Outlook.

This role presents a unique opportunity to drive sales growth in the rapidly expanding data center industry. If you have the technical expertise and strategic mindset to build strong OEM partnerships, we'd love to hear from you!