Student Worker – Athletics IT Service Desk

Student Worker – Athletics IT Service Desk

The Athletics IT Service Desk is seeking motivated students to join our team in providing frontline technical support to Auburn University's athletics community! This role offers hands-on experience supporting a wide range of IT services for staff, student-athletes, and coaches.

Essential Functions:

• Support for Auburn Information Technology resources including configuration of laptops, tablets, and cell phones for campus wireless and email systems, accounts, email, printing services, and other IT services.
• Assistance with Duo 2Factor registration, reactivation, and removal.
• Monitor the athletics Service Now system and respond to tickets and other requests accordingly.
• Limited Football Game Day IT support that includes data network, wireless network set up monitoring, troubleshooting, etc.
• Ability to work independently.

Flexible work hours to accommodate class schedules.

Why Work at Auburn?

Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.

Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.

We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.

Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.

A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications:

• Enrolled in course at Auburn University

Expectations:

• Strong communication skills.
• Basic knowledge of IT resources and services.
• Ability to troubleshoot and resolve technical issues.
• Willingness to learn and adapt to new technologies.
• Ability to work independently and as part of a team.
• Must understand that the student is responsible for working the hours that they are scheduled or will ensure that their hours are covered if they are unable to work a scheduled shift.

Preferred Qualifications:

Pay Rate: $11.00/hour

Work Hours: 20

City Position is Located in: Auburn

State Position is Located: Alabama

Equal Opportunity Compliance Statement: It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.