IT Site Support Lead - Part Time

Job Opportunity: Part Time Site Support Consultant

One of Insight Global's chemical manufacturing clients is looking for a Part Time Site Support Consultant to join their team in Mobile, AL! This position is three days on site with the potential for additional hours if needed. This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the locations and employees within the country. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements:

• Experience leading L2 IT Site support for enterprise level clients, including desktop support & troubleshooting (Windows 10 hardware/software issues), PC imaging and deployment of devices, strong understanding of network infrastructure (IP addressing, connectivity issues, etc.), asset management, etc.
• Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc.
• Capable of building and maintaining Disaster Recovery Plans (DRP)
• Strong communication and collaboration skills with end users, regional and global IT teams, manage vendor relations, providing detailed documentation
• SCCM - Intune