Desktop Support Technician

Desktop Support Technician

Our customer is currently migrating from Windows 10 to Windows 11 and has a backlog of desktop support requests that they're needing help with. They've asked us to provide them with three desktop support technicians to help with that backlog and the continual desktop support needs. These are contract roles through the end of October with a very strong likelihood of extension beyond that. Qualified candidates will bring a minimum of two to three years of recent desktop experience and specifically supporting a WIN10 or WIN11 environment. Day to day: these candidates will be dispatched across the different company environments providing end user support surrounding the WIN10 to WIN11 migration. These resources will be responding to tickets being generated from this migration and providing technical desktop support to the users. This could result in deployment of hardware, imaging, and providing level 1-2 support to the user base. They utilize a ticketing system that these resources will be working within.

Skills: Desktop, Windows 10, Support, Troubleshooting, Hardware, Active Directory, Windows, Customer Service, Technical Support, Deployment, Office 365, SCCM, Printers, Imaging, Windows 7, Ticketing System, Service Desk, Hardware Support

Top Skills: Desktop, Windows 10, Support, Troubleshooting, Hardware, Active Directory, Windows, Customer Service, Technical Support, Deployment, Office 365, SCCM, Printers

Additional Skills & Qualifications: Comp TIA, Windows cert or A+ are all huge pluses.

Pay and Benefits: The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in BIRMINGHAM, AL.

Application Deadline: This position is anticipated to close on Aug 23, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.