Help Desk Officer
AIS (Advanced Info Service)
Join Thailand's Leading Broadband Service Provider
Become a part of Thailand's no.1 Boardband Service Provider, who strives to provide the best services that help people fulfil their dreams. We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location: Bangkok
Job Summary: Provide guidance on services and answer questions related to the company's internal operations.
Job Description:
Job Responsibilities:
1. Provide guidance on services and answer questions related to the company's internal operations through phone and online channels.
2. Analyze, assist, and resolve issues with the company's internal systems or work support equipment.
3. Record, summarize, and follow up on reported issues until they are resolved.
Qualification:
1. Bachelor's degree in Business Computer, Information Technology. 2. 1-5 years of experience in the Helpdesk field. 3. Ability to work shifts (5 days a week, working hours 08.00-17.00 and 12.00-21.00).
Recruiter: Krittanoo Kunthanapukdee