Mitarbeiter Customer Service/vertriebsinnendienst (m/w/d)

Zuther & Hautmann: Changing The World Of Homecare

Zuther+Hautmann has been a service company for medical technology and medical products for doctors and clinics for over 25 years. We are also specialists in oxygen and ventilation therapy in patient care.

As a subsidiary of VitalAire Germany, which is part of the Air Liquide Group, we are part of a nationwide organization and therefore a strong partner for our customers and patients.

The commitment of our employees and their drive for further development and qualification make Zuther+Hautmann a dynamic and continuously growing company in the future-oriented healthcare sector. The involvement of many employees and their motivation to grow have made Zuther+Hautmann what we are today - a versatile service provider in medical technology that can look back on 30 years of success.

We see ourselves as carefluencers and focus on maximum humanity.

We work together. For ourselves and for others. With us, you can grow personally, develop professionally and enjoy your work. Do you also want to improve the lives of others? Then this is the right place for your application!

Make A Difference | Your Mission

• You take over qualified customer consultation in the telephone processing/care of customer contacts and process inquiries that come to us by phone, email, and post - including regular orders, returns, pickup orders, and credits.
• You work efficiently and are responsible for the organization of the ordering process.
• It is in your hands to create cost estimates and offers as well as to follow up on these.
• You are not only in contact with our patients but also with health insurance companies and clarify certain patient care issues - such as denials of cost coverage.
• You work together with the outside service & technical team so that internal material deliveries can be arranged.
• So that everything is correct and information is correctly recorded, you take on data maintenance for the areas of debtors, equipment, and conditions.

People For People | Your Carefluencer Profile

• Completed vocational training - preferably from the commercial or healthcare sector, but not required.
• First professional experience in the aforementioned field: Customer Service, Sales Office, Contact Center or in the commercial sector.
• Good knowledge of the common office tools from Google Workspace (or MS Office), preferably knowledge of SAP (SD - Sales and Distribution).
• Good communication skills as well as a structured and efficient way of working.
• Team capability and flexibility as well as organizational skills.

What You Can Expect | Our Benefits For You

Ankommen leicht gemacht: We place great value on a good togetherness. Helpful and sympathetic colleagues welcome you with open arms and look forward to the joint exchange in regular meetings. Wie für dich gemacht: With our wide-ranging training offer you can individually and according to your needs expand your knowledge horizon - best conditions to grow at new challenges. Your commitment pays off: We reward your engagement with a fair salary – including occupational pension provision. Thanks to flexible working hours (after consultation), home office (mobile work) and 30 days of vacation per year work and leisure time remain in balance. In addition, we offer you the possibility of a job bike leasing, free drinks and further benefits such as a subsidized Urban Sports Club membership. Additionally for you and your relatives (parents, children and partner): Through myFürstenberg you receive a (digital) offer to strengthen the mental health and individual development - such as in the area of work & workplace, personality, medical advice as well as family and partnership.

Our Differences Make Our Performance

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.