Mitarbeiter Customer Service/vertriebsinnendienst (m/w/d)

VitalAire - Changing The World Of Homecare

We are one of the leading home healthcare companies in Germany and offer holistic solutions and concepts for home therapy or community care. Our offer is divided into three business areas: respiratory therapies, infusion therapies and community care.

VitalAire helps chronically ill patients to independently and successfully continue the therapy initiated by medical professionals with medical devices, medications and care at home. The goal is to improve patients' daily lifes based on their individual needs while creating added value for the healthcare system. We care for over 220,000 patients throughout Germany. As an Air Liquide Group company, we are a strong partner for our customers, patients and suppliers throughout Germany and worldwide.

With a focus on people, we see ourselves as Carefluencers.

We work together. For ourselves and for others. With us, you can grow personally, develop professionally and enjoy your work. Do you also want to improve the lives of others? Then this is the right place for your application!

Your Mission

You will take on the qualified telephone customer consultation and process inquiries that come to us by phone, email and post - including regular orders, returns, pickup orders and credits.

You work efficiently and are responsible for the organization of the ordering process.

It is in your hands to create cost estimates and offers and follow them up.

You have contact not only to our patients but also to health insurance companies and clarify certain patient care - such as refusals of cost coverage.

You work together with the outside sales team & technology so that internal material deliveries can be arranged.

So that everything is correct and information is correctly recorded, you will take care of the data maintenance for the areas of debtors, equipments and conditions.

Your Carefluencer Profile

Completed vocational training - preferably from the commercial sector or from the health sector, but not required.

Ideally, first professional experience in the aforementioned field: customer service, sales office, contact center. Lateral entrants are also welcome!

Knowledge in MS Office and/or already experience in the common tools of Google Workspace, knowledge in SAP is advantageous. If you do not have these, we will gladly train you!

You have good communication skills and have a structured and efficient working method.

Team capability and flexibility as well as organizational capacity are important to you - and you bring them with you.

Our Benefits For You

Arriving made easy: We place great value on a good together. Helpful and sympathetic colleagues welcome you with open arms and look forward to the joint exchange in regular meetings. Made for you: With our wide-ranging training offer you can expand your knowledge horizon individually and according to your needs - best conditions to grow at new challenges. Your commitment pays off: we reward your engagement with a fair compensation - including occupational pension provision. Thanks to flextime, home office possibility (mobile working) on two days a week and 30 days of vacation per year work and leisure always remain in balance. In addition, we offer you the possibility of a job-bike leasing, free parking spaces, free drinks and other benefits, such as a subsidized Urban Sports Club membership. Additionally for you and your relatives (parents, children and partner): Through myFürstenberg you receive a (digital) offer to strengthen the mental health and individual development - such as in the field of work & workplace, personality, medical advice and family and partnership. Do you have any questions? Our recruiting team will be happy to answer them for you under the following telephone number or WhatsApp: 0173-4149615 between 9:00 am and 4:00 pm. Become part of the Carefluencer team! Apply now online including the desired start date and your salary expectation with your resume. A cover letter is not required. Please note that we only consider applications for data protection reasons that have been submitted through our online application system. Simply use the application button for this. Registration is quick - let's get started! We look forward to you!