Customer Experience Tech Support Agent

Supporting Dexcom Technical Support

Nordic Infucare started its journey as an entrepreneurial company with the desire to do things differently. Mats Bergryd founded the business to offer specialized treatments in a home environment, serving patients who suffer from chronic disease. He chose that niche as he, after 20 years in the industry, had identified a gap between what was possible to achieve with smart technology and pharmaceuticals, and the actual result. Mats concluded that there was an opportunity to increase the quality of life of patients with chronic disease by closing the gap, and that it would be good business for the one who succeeded. Since the start in 2002 we have grown into a company with more than 100 employees. Today we are a part of the Air Liquide group, but the patient's quality of life still guides all our actions. Creative problem solvers Something we all have in common at Nordic Infucare is that we like solving problems and that we are motivated by making a difference for the patients. There is no doubt in our minds that we harness the most of our employees' creativity and top performances when we don't lock them into processes but set them free to find their own solutions.

How will you contribute and grow? Supporting Dexcom technical support. Responsible to handle Dexcom cases according to instructions.

Are you a match? Structured, organized, good communication skills. Our differences make our performance. At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.