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Desktop Support Technician
Provide hands-on technical support to ensure smooth operation of desktops and laptops.
Kennesaw, Georgia, United States
Junior
8 months ago
Airitos
Airitos specializes in identity and access management solutions for businesses.
1 Similar Job at Airitos
Desktop Support Technician (Onsite - Contract)
We are seeking a Desktop Support Technician for a 3-week onsite contract in Kennesaw, GA. This role will provide hands-on technical support to end users, ensuring smooth operation of desktops, laptops, and peripherals in a professional environment.
Key Responsibilities:
- Provide onsite technical support for hardware, software, and network troubleshooting.
- Install, configure, and repair desktops, laptops, printers, and other peripherals.
- Perform Windows OS and Microsoft 365 troubleshooting.
- Assist with device imaging, setup, and deployment as needed.
- Respond to and resolve help desk tickets in a timely manner.
- Support basic network connectivity issues, including Wi-Fi and VPN troubleshooting.
- Maintain detailed documentation of issues and resolutions.
- Deliver excellent customer service and ensure minimal downtime for end users.
Required Qualifications:
- 1-3 years of experience in desktop support or IT support.
- Proficiency in Windows OS, Active Directory, Entra, and Microsoft 365.
- Experience with hardware troubleshooting, software installation, and network connectivity.
- Ability to diagnose and resolve technical issues efficiently.
- Strong communication and customer service skills.
- CompTIA A+ certification or equivalent experience preferred.
Additional Details:
- Onsite role - candidates must be available to work full-time (Monday - Friday) in Kennesaw, GA.
- Contract duration is 3 weeks, with potential for extension based on business needs.
If you are a proactive, hands-on IT professional looking for a short-term contract opportunity, we encourage you to apply!
About Airitos
Airitos specializes in identity and access management solutions for businesses.