Tech Data Supplier Support Analyst

Technical Data Support & Services - India

An opportunity has arisen in Airbus Customer Services, to join Technical Data Support & Services - India, which is in charge of developing, delivering and supporting on aircraft maintenance documentation, to enable the safe and efficient operations and maintenance by our customers (airlines, MRO, lessors).

Technical Data is organized in 5 cross-natco Domains and 5 local lines and the position is opened in India local line - IISBD. The position is functionally aligned with SIDB Domain which offers a wide view on Maintenance Documentation: From the Design Office who is at the origin of the design and evolution of aircraft design, to the Authoring Domains in charge of documenting their impact in Technical Data products (manuals), and to the support to our customers who are operating and maintaining aircraft Systems. Delivering the complete documentation at aircraft entry into service and maintaining it during the complete aircraft life cycle is our main mission, and is part of the airworthiness requirements.

The Technical Data package is created based on both Airbus Engineering and Suppliers data. More than 800 Suppliers are direct contributors to fulfill this objective. In this frame, the team is in charge of retrieving all the Supplier data for Cabin & Cargo, System Equipment, Nacelles and Engines. Our team is the interface between Airbus and its Suppliers Technical Data organization. We ensure the contractual guaranteed availability of the Supplier Maintenance and Spares data to our internal Airbus and external customers such as Airlines and Maintenance, Repair and Overhaul (MRO) Companies. To perform this task we are in constant exchange with our Suppliers, manage the inflow of data and ensure its completeness. We also develop and rate our Suppliers to help them to grow with us and to deliver on our and our customers' expectations.

Our challenges in the coming years are to ensure compliance with new Airworthiness Regulations, to be ready for the ramp-up and to continuously improve and automate our processes for the digitalized future of Technical Data. Are you curious, interested and highly motivated to work in a transnational team and in close collaboration with Suppliers? Do you have an innovative and customer-oriented mindset?

Main Responsibilities:

• Support and contribute to build fluent communication channels between all key stakeholders internal/external.
• Contribute to ensure completeness of Supplier Data for each aircraft delivery based on customer expectations.
• Supplier part number management support (MG20/70/90/82 and 87)
• Support supplier spares business in SID perimeter (interfaces with SATAIR/FHS/SIM…)
• Interchangeability triggered by Tech Request and by Workflow
• Validation of subcontractor deliverables
• Interface to Airbus Engineering concerning ICY
• Contribute to specify, define or revise the TD Product referentials (source data, format, rules, content…) in compliance with regulations and Airbus Quality requirements (PRD).
• Contribute to keep processes/methods and Work Descriptions associated to supplier parts management up-to-date.
• Support in managing Airbus customer queries related to supplier data in service issues
• Check and incoming inspection of supplier documents
• Support TDRL (Technical Data Requirement List) deployment and monitoring
• Support new Supplier on-boarding

In order to fulfill this job, the following skills are required:

• Technical Data (CMM/AMM/IPC) knowledge
• Supplier/Airbus Part number knowledge/experience
• Knowledge on ATA and ASD S1000D specifications
• Willingness to continuously improve processes
• Able to work autonomously
• Strong communication and interpersonal skills
• English negotiation level (Level B2)

Qualifications:

Degree in Aeronautical / Mechanical Engineering or equivalent with experience working in Technical Data domain with exposure to IPC / AMM / CMM. Minimum 3 years of experience working in Technical Data.

• Excellent communication/presentation skills, both oral and written, with advanced knowledge in profession / technical English language.
• Good coordination and relational skills to deal with internal and external stakeholders
• IT & Digital savvy and ability to learn and adapt with evolving technologies.
• Exposure to Airbus Tech Data, and / or Tech Data with Airbus suppliers
• LEAN tools and methodologies - Value Stream Mapping, Problem solving and Improvements
• Exposure to working with customers and suppliers, will be an added advantage.

Behavioral skills:

• Proactive mindset with a focus on customer satisfaction
• Analytical thinking and problem solving skills
• Assertiveness in communication style
• Good team player with organizational skills - ability to work with local and transnational team members
• Customer mindset
• Collaborative attitude
• Organized, engaged, adaptable and flexible
• Curious, enthusiastic & open-minded

Job Disclaimer & Notifications:

We bring to the notice of all concerned that Airbus India Pvt. Ltd (hereinafter referred to as "AIPL") follows a fair and merit-based employee selection and recruitment practice.

Airbus India Private Limited does not:

• Send job offers from free email services including but not limited to Gmail, Rediffmail, Yahoo mail, Hotmail and others
• Authorize anyone to either collect money or arrive at any monetary arrangement in return for a job at AIPL
• Charge / accept any form of consideration or security deposit from job seekers and applicants during any stage of the selection and / or recruitment process
• Request for your credit card number or bank account number

It has come to our attention that fake job offers under the aegis of Airbus India or Airbus India Pvt. Ltd. have been circulated by unauthorized personnel. On receipt of an interview call for any job at AIPL, the candidate may take some measures such as visiting the official website or career site of Airbus to get the contact details to enquire with the Human Resources department of Airbus India regarding such jobs and/or the interview details and any other relevant information.

For further information on Airbus India Careers, please click here. Please check www.airbus.com to get the contact details and enquire with the company to confirm if any information that you have received is genuine; do not respond to any fraudulent communication. AIPL will not be responsible to anyone acting on an employment offer not directly made by Airbus India Pvt Ltd. Anyone making an employment offer in return for money or other type of gain is not authorized by AIPL and is not offering an approved job. AIPL reserves the right to take legal action, including criminal action, against such individuals/entities.

Airbus is proud to be an equal opportunity employer and is committed to creating an inclusive and diverse work environment. AIPL selects job applicants (internal and external) on the basis of suitability for the job, and irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion, ethnicity or differently abled/ (dis)ability.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Airbus India Private Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Technical Data & Publications <JF-CS-TD>