Key Account Manager - ADS Indonesia

Key Account Manager

The Key Account Manager (KAM) manages and develops customer relationships, and develops future business opportunities in relation to the Defense and Space portfolio, in Indonesia. He/she:

- Focuses on building strategic, long-term customer relationships

- Acts as the "voice of the customers" towards Defense and Space

- Identifies business opportunities and supports their transformation into new business

- Contributes to setting up campaign teams, including campaign managers

- Is accountable for DS Key Account and Country strategic development

- Is responsible, directly or indirectly, for all business done with customers in the assigned territory and area of responsibility

Key Responsibilities:

- Manages and develops close relationships with key customers and stakeholders; provides a convincing view of the company's portfolio considering the company's regulations and policies; works with customers to transform their needs into high-level solutions

- Manages and develops account plans based on country, customer, DS portfolio and competitor knowledge; influences all necessary company and customer stakeholders to execute the account plan and underpinning strategies

- Provides a strategic vision on markets and drives the country strategy implementation; maintains an up-to-date and robust picture of short & mid-term business potential

- Identifies and develops business opportunities up to campaign-decision level; with Business Growth teams, supports further development of opportunities to bid-decision level

- Proposes Order Intake objectives based on market & customer needs – for alignment & validation with Program Lines following the account plan

- May be appointed to lead the campaign- / deal negotiation in close cooperation with Business Growth and is responsible for campaign delivery (incl. win strategy and target price)

- Builds and maintains effective internal and external collaborations in full alignment with M&S Operations

- Is the interface to Airbus Strategy and International for the assigned territory

Main Stakeholders: Customers, Business Growth, Commercial, Marketing, Sales Operations, Programme Lines, Finance, Airbus Strategy and International, Other Airbus Divisions

Personal & Interpersonal Skills:

- Ability to build up intimacy thanks to excellent networking with key governmental stakeholders

- Communication skills and effective interpersonal skills appropriate for interacting with customers and stakeholders at all levels of the organization

- Open for feedback

- Diplomatic in addressing issues to the right stakeholder

- Good analytical skills; ability to see the bigger picture and derive mid to long term recommendations on way forward

- Ability to balance and align varying interests of stakeholders

- Proactive, self-motivated and tenacious

Professional Skills:

- More than 10 years experience in business development, account management, business development, marketing, aviation, engineering, or a related field

- Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, Aviation or related field

- Strong understanding of the defense market in Indonesia

- Negotiation skills & strong business acumen

- Strong knowledge and proven track record within Key Account Management

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company: PT. Airbus Indonesia Nusantara

Employment Type: Permanent

Experience Level: Professional

Job Family: Sales, Marketing & Commercial Contracts