Account Manager - Activation

Account Manager

Our Account Management Teams play a key role in Agicap's growth and retention strategies. As an Account Manager with an activation focus you support the Finance teams and C-Suite of our customers in reaching their business objectives with Agicap. This is a pivotal part of our Customer Success function alongside Implementation and Customer Success Tech.

What you will do:

1. Manage a portfolio of 100+ customers to drive product adoption and identify upsell opportunities
2. Dive deep into Treasury and Corporate finance workflows to continuously improve our customers' tool set-up
3. Become a product expert and use this to maximize the value and ROI that customers get out of our product as well as to act as an enabler for internal knowledge transfer
4. Develop a strong understanding of customer needs and act as an advocate for our customers into the organization
5. Work closely with our Commercial Account Managers to identify growth opportunities within your portfolio
6. Cooperate closely with adjacent teams to ensure our customers reach their desired business objectives

What you need to succeed:

• 3-4 years of professional experience, either in Finance/Treasury roles or in customer-facing roles, preferably in a B2B SaaS environment/ideally in FinTech
• Treasury/Corporate Finance knowledge either through educational or work experience
• Native German and fluent English
• A proactive nature and a continuous drive for improvement
• The ability to excel in a dynamic growth environment, quickly adapt to challenges and keep a positive attitude
• Excellent listening skills, customer-centric mentality and empathy towards users and customers
• Ability to work with diverse teams (Sales, CS, Tech, Product, etc.)

Our benefits:

• Competitive Compensation: Attractive package including both fixed and variable components.
• Prime Office Location: Work from a large, modern office at Moritzplatz (Berlin) featuring a large terrace, snacks, and drinks.
• Professional Development: Access a "Mini-MBA" with a focus on Finance & Treasury via the Agicap Academy.
• Global Collaboration: Join a diverse international team with regular events in Berlin and occasional trips to our headquarters in France.
• Meal & Grocery Allowance: Receive up to €108/month tax-free for lunch or groceries, easily managed via the Hrmony app.
• Tenure Rewards: Enjoy a €30 monthly shopping voucher after one year and up to two additional vacation days based on your length of service.
• Team Culture: Be part of a dynamic environment with global offsites (like our recent annual seminar in Chamonix-Mont-Blanc) and local team events.

Agicap is committed to providing equal opportunities for everyone, and we foster an inclusive work environment that values diversity!