Customer Service Representativ
AFFIN Bank
Create the Future with Affin!
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions. Ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner. Cash handling and maintaining cash register operations including reports using MS Office tools. Work collaboratively with a supportive team to meet operational and performance targets.
Ensure all cash and transaction records are balanced daily. Maintain proper documentation for CDD & ECDD. Comply with AML and company operating policies. Provide friendly, professional, and efficient service to customers. Maintain cleanliness and professionalism at the counter area.