Patient Financial Advisor II, Day Shift, Patient Customer Service

Patient Financial Advisor II

Adventist HealthCare seeks to hire an experienced Patient Financial Advisor II for our Patient Customer Service department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. As a Patient Financial Advisor II, you will:

• Supports current care plan and throughput within the acute medical center on-site acute services.

• Supports financial processes, including authorizations, verifications, and financial options for patients in-house.

• Tracks available service days.

• Works with CM to ensure patients' financial obligations are met.

• Coordinates with CM to support discharge planning.

• Coordinates and collaborates with the current eligibility vendor.

• Provides direct patient financial counseling if appropriate.

• Assisting patients in completing AHC charitable applications at the support center location.

• Works with limited direct supervision.

• Can complete all PFA I duties if required.

Qualifications include:

• Minimum of 3 years of experience within a healthcare financial environment. Can include insurer or public health setting as well.

• At least 1 year of experience establishing eligibility and/or payment authorizations.

• Requires strong knowledge/training in government payor rules and regulations.

• Requires strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities.

• High School Graduate or equivalent. Some college preferred.

Work Schedule:

Day Shift

Hours: Monday - Thursday = 8:30 am - 5:00 pm Friday = 8:00 am - 3:00 pm

Pay Range: $20.51 - $27.21

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you. We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background.