SME Account Manager

Addison Lee – Giving London Life a Lift

Since 1975, Addison Lee has been at the heart of London's transport network, delivering safe, stylish, and reliable journeys. As the capital's leading passenger car, courier, and black taxi service, we take pride in setting industry standards.

Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.

As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.

About the Role

We are recruiting for three SME Account Managers to join our account management team!

This is a commercial role within the business that requires you to develop new sales opportunities within an existing client base. You will be a relationship builder and a problem solver who wants to take responsibility for your customers. As a SME Account Manager, you will need to successfully identify revenue opportunities to deliver account growth via a well-developed pipeline. In this role, you will display exceptional sales and account-handling skills to ensure our clients have the best business experience. Your responsibilities involve all aspects of the client relationship and account performance and carries accountability to upsell / cross sell Addison Lee products.

Location

This role is based at our head office in Paddington.

Reporting Lines

This role reports to Head of Business Development.