Customer Success Strategy Leader – Cleared | AI
Location: Washington, DC or New York City (Onsite / Customer-Embedded)
Compensation: $180,000 – $250,000 / Annual Base + other perks TBD
Travel: 30–50% (Domestic Travel)
Clearance: Active or Interim Required
Benefits: Health, Medical, Dental, 401k, LT/ST Disability
Sponsorship: Not available
This is a forward-deployed, delivery-focused operator embedded inside technical customer environments supporting AI-driven deployments in security settings.
You will:
- Embed directly inside customer workflows
- Run onsite product sessions and demos
- Scope and shape implementations
- Deliver trainings
- Influence product roadmap
- Drive expansion opportunities
- Build executive-level relationships
- 20-person startup environment where everyone touches everything.
This is hands-on.
This is high-stakes delivery.
This is in-the-room execution.
You Must:
- Hold active or interim clearance
- Be based in DC or NYC
- Be comfortable traveling 30–50%
- Have strong technical fluency
- Thrive in ambiguous environments
Ideal Background
- Engineering / Computer Science / Math degree
- Startup or growth-stage experience
- AI-focused organizations
- DoD or cleared environments
- Forward-deployed or consulting experience