Operador De Service Desk - Híbrido (vaga Exclusiva PCD)

Operations Job

Join a team that makes a difference. We embrace the power of change to create value and shared success for our clients, employees, shareholders, partners, and communities. We have the world’s largest network of advanced technology centers and intelligent operations.

We drive change in the market. We work together around the world to make a difference. Accenture is a global leader in professional services, providing solutions in digital, cloud, and security. By combining unmatched experience and specialized skills across more than 40 industries, we offer strategy and consulting, technology, and operations services, and Accenture Song. Together, we are more than 738,000 people, present in more than 120 countries, committed to innovation every day and transforming the world for the better.

Rethink the way people work and business performance, leveraging powerful data for decision-making, innovative technology, and advanced machine intelligence. In an era where people are essential to success, join a team that prioritizes human creativity and fosters a workforce where technology elevates people (not the other way around), freeing them for more creative thinking and stimulating work.

What you will do on a daily basis:

• Attend to requests and calls from the client’s employees such as: Support of 1st and 2nd level use of client systems;
• Analysis of eligibility and documents for reimbursement;
• Collection of documents for legal defense;
• Verification of submitted documents.

Additionally, it is required:

• No requirement for a complete higher education;
• Good communication skills, ability to negotiate with the client;
• Intermediate Excel level.

Benefits:

Location of the vacancy: São Bernardo do Campo/ SP

We seek profiles that are aligned with the company’s values, enthusiastic about working in a collaborative and dynamic environment, with excellence in delivery and innovation present in their daily routine.

We value competencies regardless of race, age, gender, sexual orientation, belief, disability, and political conviction. The diversity of our people is what allows us to fulfill the promise of technology and human ingenuity.

We recognize the unique characteristics of individuals, respect differences, and invest in an increasingly inclusive environment.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us to better serve our clients and our communities.